Future Opening: Healthcare Administrative Assistant and Scheduling Coordinator
Part Time • Hybrid - US
Benefits/Perks
- Competitive Compensation
- Schedule Flexibility
- Rapid Career Growth Opportunities
Job Summary
We are seeking a motivated and outgoing Administrative Assistant and Scheduling Coordinator to join our team. In this role, you will provide support to our patients and providers, ensuring they have all the information and resources they need to perform their best. Your responsibilities will include answering phone calls, scheduling appointments, planning meetings, and writing correspondence. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor.
Responsibilities
- Answer incoming phone calls and route them to the appropriate person
- Schedule appointments and maintain a calendar
- Patient communication, insurance eligibility verification, and balance (Copay/Deductible) collection
- Ensure patient consents and intake forms are completed
- Organize, assess, and completed requests received by fax
- Be a backup for billing and credentialing operations as needed
- Write emails, memos, and letters and distribute them appropriately
- Maintain an organized filing system
- Develop, update, and maintain other administrative project as needed
Qualifications
- High school diploma/GED required, Associate’s degree or administrative training is preferred
- Previous experience as an Administrative Assistant or in a similar position is preferred
- Excellent computer skills and knowledge of Microsoft Word, Outlook, and PowerPoint
- Highly organized with excellent time management skills and the ability to prioritize projects
Flexible work from home options available.
Compensation: $17.00 - $22.00 per hour
About
Here at HIAAH, we emphasize compassion, empathy, and kindness toward our clients. We are committed to creating a secure and nurturing environment where they feel comfortable and supported as they work toward healing and recovery.
The Vision
The Vision
Our vision is to be the leading provider of mental healthcare services in our community, recognized for our commitment to excellence in care, innovation in treatment, and advocacy for mental health awareness. We envision a future where mental health is treated equally as physical health and individuals have access to comprehensive, compassionate care that addresses their unique needs and challenges. We strive to create a culture of healing and hope where our clients can achieve their full potential and lead fulfilling lives
Our Values
Our Values
At our core, we prioritize both personal and professional development and aim to foster a culture of learning, innovation, and ongoing improvement across all areas of our work. The values we hold dear have a significant impact on our achievements and, more importantly, on the mental well-being of those we serve.
Compassion
We approach our clients with empathy, understanding, and kindness, and strive to create a safe and supportive environment for them to heal.
Excellence
We are committed to providing the highest quality of care through evidence-based practices and the latest research, and are dedicated to ongoing education and professional development.
Collaboration
We believe in working together with our clients, their families, and other healthcare professionals to ensure the best possible outcomes for our clients.
Respect
We treat everyone with dignity, respect, and cultural sensitivity, and value the unique strengths and perspectives of each individual.
Integrity
We are honest, ethical, and transparent in all of our interactions, and are committed to upholding the highest standards of professionalism.
Advocacy
We advocate for the rights and needs of our clients and strive to raise awareness about mental health issues and reduce stigma in our community.
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